Rayleigh Hi-Fi is different from many other retailers and suppliers of hi-fi, home cinema and multi-room systems. Firstly, our reputation has become firmly established over the last 37 years by being service orientated – we look after our customers and will always aim to do our best for them. For this reason, most of our business (over 90%) comes from people who have purchased from us before or through the recommendations of existing customers. Secondly, mediocrity does not excite or inspire us.
We are passionate about music and the equipment needed to reproduce it properly in the home. Technological developments in Home Cinema, high definition TV and music delivery around the home means that home entertainment has never been so exciting nor provided so many opportunities for your enjoyment. Rayleigh Hi-Fi will help you avoid the mediocre or poor and to make the right choices to suit you.
With 4 stores (3 specialising in Hi-Fi and Audio Visual, and our Rayleigh store specialising in Hi-Fi including Hi-end Audio), plus a Custom Installation Division, Rayleigh Hi-Fi is big enough to have tremendous strength in-depth of expertise and staff knowledge – but not too big to personally care! Rayleigh Hi-Fi always aims to be competitive, but if your only focus is price, we may not be right for you. It’s not feasible to provide a high level of customer service, sustained over a long period of time, normally together with free extended warranties, and always be the cheapest. Our aim is to offer the best value. It would be almost pointless buying a high quality system and then losing much of the performance potential by poor installation or setting-up. We believe we save our customers money and deliver a far higher standard of system performance by getting it right first time.
Because we understand that people want good value, our website offers exceptional offers on equipment to suit all budgets. Many of the products from our extensive range are available on-line. Not all are available on a click-to-buy basis, usually because we may not be able to offer the service or installation you need by long distance. However, we do cover an area far beyond the Essex borders, so if you are in any doubt call or e-mail us. Our service is fast and reliable and we are committed to looking after you however you choose to do business with us.
As a company, Rayleigh Hi-Fi invests heavily in staff training to ensure up-to-date knowledge of the fast-moving technological advances in home entertainment systems. You will find our enthusiastic staff are Rayleigh Hi-Fi’s greatest asset. In short, Rayleigh Hi-Fi is performance and quality focused - offering true value for money.
Please give us a try. We’ll do our best to make sure you are delighted with the results!
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"Our aim is to provide the very best possible service to our customers at all stages of their purchase to ensure complete satisfaction. Our stores have been upgraded to incorporate the latest advances in technology to enable you to properly assess and decide on the best options to meet your individual needs."
A radical change has being made recently to our Rayleigh store. It has reverted to being a specialist hi-fi store with staff relocated there whose prime interest is the reproduction of quality music in the home. The range of hi-fi stocked and on demonstration is now amongst the very best in the U.K. - and with the experienced, dedicated staff to match. Our other stores continue to stock a selected range of hi-fi and a full Audio Visual choice. However, the best range and the hi-end selection of the very best hi-fi available is on demonstration at Rayleigh. Andy Page, the Store Manager at Rayleigh, originally joined the company because of his love of music and his hi-fi knowledge and expertise is exceptional. The Store Managers at Chelmsford (Rob Goddard), Colchester (Iain Martin) and Southend (Paul Broughton) remain the main hi-fi contacts for their locations.
Rayleigh Hi-Fi Sound & Vision regularly caters for Home Cinema systems at the highest level and will design, supply and install to meet the most demanding of standards, including dedicated, purpose-built Home Cinema rooms. Our Chelmsford, Colchester and Southend stores have a superb range of Home Cinema systems on demonstration together with a representative range of quality hi-fi. The Rayleigh store focuses on Hi-Fi including Hi-end.
Multi-room & Custom Installation
Rayleigh Hi-Fi is able to specify and install a tailored system to suit almost everybody’s specific requirements. Every home is different and every individual has differing personal tastes and needs. Systems are therefore customized to meet these very specific requirements – but this part is standard service in all our stores. However, it is the installation, or building-in especially of control systems together with linking cables or wireless networks, where our custom installation service comes into its own. Because of the rapid growth in this field, we now have a Custom Installation Advisor in all our stores. Over the years, Rayleigh Hi-Fi has supplied and installed multi-room systems in many of the most exclusive homes in Essex and surrounding counties, and our specialist Custom Installation Dept. will undertake installations to meet the most exacting standards.
Using our expertise, you can totally integrate hi-fi, home cinema, lighting, security, communications, home automation and PC systems in any room in your home. We can link together these technologies so they’ talk’ to each other, and it remains easy to use. The most important element is having the correct cables installed in the right configuration to take advantage of the latest system developments. We will advise, design and install a system that meets your exact requirements.
Please feel free to contact our Custom Installation Manager, Alan Dear to discuss your requirements, or call in at any of our stores and ask for the Custom Installation Advisor.
Alan Dear - Manager, Custom Installation Dept.
Rayleigh Hi Fi Sound & Vision, 44a High Street, Rayleigh, Essex, SS6 7EA
01268 776932
07932613833
multiroom@rayleighhifi.com
Visit our Installation Gallery for examples of work undertaken. [click here]
Mr A, Southend on Sea
"We found Trevor to be very knowledgeable about the products, a polite and helpful guy."
Mr R F, Colchester
"Excellent and pleasant service by all staff. It was a pleasure to purchase from you again. There was no pressure to any particular make, but just good sound advice, especially with B&W speakers. Thanks once again."
Mr L H, Rayleigh
"Very pleased with the service provided. Very professional and friendly."
Mr B, Rayleigh
"Staff have always been friendly and helpful. Very pleased with all aspects of service and will continue to use Rayleigh Hi-Fi in the future."
Mr O, Southend on Sea
"Installers were extremely polite and helpful. Made the installation much easier to understand."
Mr M, Southend on Sea
"Delivery and set up of the equipment was extremely thorough."
Mr W, Rayleigh
"It was like visiting friends. Chris and Adam especially were very knowledgeable. Able to advise and suggest products without a pushy sell, taking all the time necessary to help me choose a system. When I got it home it sounded as good if not better than in the listening room. I’ll be back for a tuner later."
Mr M, Colchester
"Excellent products and very knowledgeable staff. Great installation, excellent thanks Lee, Karl and James."
Mr B, Rayleigh
"All the guys in the Rayleigh store are very knowledgeable – trust their advice."
