I first walked into Rayleigh HI Fi Chelmsford in 1990 to buy some speakers, having gone into various at the time knowledgeable outlets who were just really selling what they had in stock rather than advising me on what sounded good or what was compatible with my current system. I have also learned since, that Magazines are fine to a point but with top end reference kit as a guide, it’s not real world environment at home and that’s the big difference.

I have to emphasise that at Chelmsford you become a customer for life, their loyalty to you, knowledge of the business and after sales support are beyond reproach, Rob and his team are skilled and enjoy what they do so no matter what the problem or what you wish to purchase they will advise you what sounds great within budget, trust them!! The facilities in store to review new products are also great and second-hand stock is always available, trade in is not a problem. Having an impartial choice of products to listen too at your home is what it is all about and again can’t emphasize the difference it makes when, you follow the setup manual, and then let them set it up properly. Whatever your requirements are, they have the expertise and knowledge to deliver, I can’t recommend them enough.

Recommended to Rayleigh Hi Fi for a Cinema Room by a work colleague and wasn’t disappointed. Expert advice, no hard sell, great value. All staff that I encountered were very knowledgeable and clearly had a real passion from their work culminating in an expert installation. Delighted with the end result. Thank you.

I’ve been using Rayleigh Hi-fi now for 12 or 13 years and wouldn’t consider going anywhere else. They only sell top quality equipment and as you would expect take the time to make sure that you are well-looked after in the buying process with sound advice based on your needs and all the demo time you want. However, it’s the after-sales service that sets them apart – every question, concern or doubt you have is answered, follow up vists offered where helpful and always someone on the end of the phone or responding on e mail, often at times you really wouldn’t expect. Finding someone happy to treat you like royalty before you hand over your money is not unusual, finding someone who genuininely believes that a customer is for life and treats you that way is something else and exactly why I will always use Rob and the team at Rayleigh Hi-Fi, Chelmsford.